Terms of Use
helltv.store is a CS:GO case opening site with a Provably Fair system. Every available CS:GO or CS2 item ever released is available in our CS:GO cases!
DEFINITIONS
Steam is an online service represented by Valve Corporation, which is the owner of CS:GO or CS2 items.
Case - A randomly generated set of items from the game CS:GO. The user can be sure that his result is not manipulated and is completely random. This is proven by the Provally Fair system.
Provably Fair PF is an algorithm that is used to prove that all outcomes and odds on helltv.store are equally random. In other words, you can be sure that the system cannot be deceived and all users have the same probability of receiving an expensive item. You can see the drop rate of a specific item in the case you select.
User - A person who has reached 18 years of age and has agreed to be bound by these Terms.
MAIN INFORMATION
These Terms and Conditions (“Terms and Conditions” or “Agreement”) constitute a binding agreement and govern the contractual relationship between helltv.store, hereinafter referred to as “Site” or "helltv.store" or “We”, “Us”; or "Our"; and You, as a user and client, hereinafter referred to as “User” or “You” or “Your” of the helltv.store website through relevant online, mobile or other platforms.
User must read, agree to and accept all of the Terms and Conditions contained in this Agreement, without modification, including those Terms expressly set forth below and those incorporated by reference, before User may become an active registered user of helltv.store. This Agreement comes into effect once you click the “I am at least 18 years of age and agree to the Terms and Conditions and Privacy Policy” checkbox, by doing so you represent to helltv.store that you have read and accept these Terms and Conditions. their. By using the Website, you also confirm that you agree to these Terms. This Agreement also applies to all Services provided through mobile devices, including downloadable applications. All references to the use of the Website should be construed as references to the use of our Services provided on mobile devices.
The Site may from time to time modify and/or assign this Agreement or any rights and/or obligations. The Terms and Privacy Policy are published on the Site and may be changed at any time. The new version of these Terms and Conditions will take effect immediately upon checking the “OK” checkbox after the text of the said Terms and Conditions and confirming that the User has read and agreed to the Terms and Conditions and Privacy Policy” presented to him/her previously. use of the website. By continuing to use the Website, Services or software offered by the Website, the User agrees to be bound by the Terms, as well as the latest changes to them. If the User does not agree to be bound by the changes to these Terms, the User must not use or access Our Services and must immediately notify Us in writing. To avoid misunderstandings and disputes at a later stage, Users may print these Terms and Conditions. The Site may publish these General Terms and Conditions in several languages and shall reflect the same principles. This is done for informational purposes and to assist Users. However, it is the English version that forms the legal basis of the relationship between you and the Site. If there is any discrepancy between the English version of the Terms and Conditions and any other language version, the English version shall prevail.
The Site reserves the right to refuse and/or cancel Services at its sole discretion if use of the Services is illegal.
Items received on the helltv.store website must be used for their intended purpose, that is, to play CS:GO.
Ignorance of these Terms of Use does not relieve users of their obligation to comply with them.
Users also acknowledge and agree that the quality of service is dependent on the performance of the user's computer and Internet connection.
User is responsible for managing their account, payment information and password, and for maintaining the confidentiality of their password. Users are also responsible for restricting access to their account. This site helltv.store does not offer any gambling services.
RULES OF THE BUSINESS
By opening the case, you agree to accept the goods received.
The items contained in the case are randomly generated using a provably fair method.
You hereby agree that the price of the case, including the Item contained therein, is within your expectations and acknowledge that you have no right to seek any additional compensation from helltv.store.
Using the Website or other Services you can exchange any digital items available on the Website or other Services. All CS2 Items that you have redeemed from the Services are to be used solely for personal gameplay within the Steam platform. Any Items that you have redeemed from the Services cannot be sold or exchanged for cash, cash equivalents, or other things of value on the Service or elsewhere (“Real-World Trading”). If we, in our sole and absolute discretion, determine that you engaged in Real-World Trading, we reserve the right to immediately suspend or terminate your account indefinitely.
MISCARRIOR / INTERRUPTION / DELAY IN RECEIVING SERVICES
helltv.store takes every precaution to avoid any technical anomalies or problems as much as possible. However, this is not always possible. For these reasons:
helltv.store, our suppliers and/or licensors are not responsible for downtime, server failures, delays or any technical or policy violations. Refunds may be made at the sole discretion of management;
helltv.store, our suppliers and/or licensors are not responsible for any damage or loss claimed or alleged to be caused by or in connection with the Website or its content, including, but not limited to:
Delays or interruptions in operation or transmission;
Loss or corruption of data;
Communication or lines failure;
Any misuse of the site or content;
Any errors or omissions in the content;
helltv.store agrees to take all reasonable steps to ensure that its computer system allows you to receive the services.
RIGHT TO USE helltv.store SERVICES
The Website and its services are available and may only be used by individuals who can form legally binding contracts under applicable law and who reside in countries and geographic regions where such online activities and purchases are permitted by law. It is the sole responsibility of the user to check the applicable laws and regulations of the given jurisdiction before making purchases on the website.
The User represents to the Site that he/she is over 18 years of age or has reached the age of majority in the jurisdiction of his/her residence. No person under 18 years of age or other age of majority in the User's jurisdiction of residence may be registered as a User and any funds deposited by such person shall be returned to his/her personal account. If at any time after registration on the site the actual age of a person turns out to be under 18 years of age or other age of majority in the User’s jurisdiction of residence, all purchases will be canceled and all funds will be returned. We have the right to demand require the User to provide proof of age and deny the User access to the Service if the User has reason to believe that the minimum age requirements have not been met. We advise you that parental controls (including computer hardware, software or filtering services) are commercially available that may help block access to material that is harmful to minors. You can find information about providers of these protections online by searching for “parental control protection” or similar terms.
The user guarantees that he will not be a resident or citizen of countries where our services - opening and purchasing cases - are prohibited by local legislation. Players from such countries are not entitled to use the Website and its services helltv.store’ will make every reasonable effort to prevent players from these countries from accessing the Services.
USER RESPONSIBILITIES AND ACCOUNT USE
Users are prohibited from selling, pawning, transferring and/or purchasing accounts to other Users.
The site accepts as Users only individuals who have a single account. No entity or entity may open or have an account on the helltv.store website.
We will treat as strictly confidential information the User entrusts us with in accordance with our Privacy Policy.
User should not treat the Site as a financial institution and expect to receive interest on their deposit purchases.
The User must immediately notify the Site of any actions performed by the User by mistake.
In the event of unlawful actions on the part of the User, the Site has the right to immediately terminate the Agreement with the User and suspend him from further use of the Site. In addition, we have the right to interrupt and terminate ongoing activities, block the User or User Account with or without prior notice until the situation is clarified.
If any fraud, manipulation, money-back arbitration or other forms of deceptive or fraudulent activity are detected that became the basis for the provision of services to the User, such User’s Account will be cancelled.
You will not use helltv.store in any way that violates any law or regulation, including those prohibiting illegal gambling. helltv.store can only be used for personal purposes and shall not be used for any type of commercial profit. The CS2 Items received on helltv.storee must be used for their intended purpose, that is, for playing CS:GO. You must use the Items in accordance with the the Steam Service Subscriber Agreement You will not resell the Items received on helltv.store on third-party marketplaces or otherwise trade such items for anything of value
INTELLECTUAL PROPERTY
You hereby expressly agree that all right, title and interest in and to all intellectual property rights, including, without limitation, patents, copyrights, trademarks, trade secrets and all other related proprietary rights in this Website belong to helltv.store and/or its licensors, and helltv.store and/or its licensors are its sole and exclusive owners. All rights in the website not expressly granted herein are reserved. You agree not to copy, republish, frame, upload, transmit, modify, rent, lease, loan, sell, assign, distribute, license, sublicense, reverse engineer, or create derivative works from the Website or its products or services, except , when as expressly permitted herein. Unless otherwise noted, Content published on this site may be reproduced or distributed unmodified for personal, non-commercial use only. Any other use of the Content, including but not limited to distribution, reproduction, modification, display or transmission, without the prior written consent of helltv.store is strictly prohibited. All copyright and other proprietary notices must be retained on all reproductions. helltv.store hereby disclaims any rights to trademarks, service marks, trade names, logos, copyrights, patents, domain names or other intellectual property interests of third parties. All third party intellectual property rights listed above are the property of their respective owners. Third party materials are the property of their respective owners. helltv.store disclaims any ownership rights to intellectual property other than its own.
SEVERABILITY PROVISION
If any term, provision, covenant or limitation of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, void or unenforceable, the remainder of the Agreement, the provisions, covenants and restrictions set forth herein will remain in effect. shall be in full force and effect and shall in no way be affected, impaired or invalidated, and the parties to this Agreement shall use reasonable efforts to find and use alternative means to achieve the same or substantially the same result as contemplated by such term, provision. , covenant or restriction. It is hereby agreed upon and declared to be the intention of the parties that they shall be bound by the remaining terms, conditions, conditions and restrictions of the Agreement, not including any of them which may hereafter be declared void, illegal, invalid or unenforceable.
TASKS
helltv.store may assign, transfer or delegate these Terms of Use or the performance of any of its obligations under these Terms of Use and/or the Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign, transfer or delegate any rights or obligations under the Terms of Use and/or Privacy Policy without the prior written consent of helltv.store, which may be withheld in its sole discretion, and without any unauthorized assignment and delegation from your side. is void and ineffective.
COMPLAINTS / COMMITMENT TO SOLUTIONS
You may contact our customer service team via email in accordance with the instructions located on the Website to submit any complaints to us regarding our services.
Complaints are processed by the support department and escalated to the Site organization and its affiliates if support staff does not resolve the issue immediately. The user must be informed of the status of the complaint to a reasonable level.
In the event of any dispute, you agree that the server records will act as the final authority in determining the outcome of any claim.
You agree that in the unlikely event of a discrepancy between the result displayed on your screen and the server, the result displayed on the server will control and you acknowledge and agree that our records will be final in determining the terms and the circumstances of your participation in the relevant online activity and the results of that participation. If we wish to contact you regarding such a dispute, we will do so using any of your contact information provided in your user account.
KYC PROCEDURE
KYC process. When a user activity, transaction or payment method is suspicious to us, we perform KYC procedures; We may request the following data or records, depending on the circumstances: your first and last name, identification document number, a copy of the document, a photograph of the user holding the document. document, photograph of your partially closed bank card.
These actions are necessary to ensure the safety of our users.
Until the accuracy of the data provided by the user is confirmed, we reserve the right to block the withdrawal of user items from our website.
The website does not store photos submitted during the KYC process.
ANTI-FRAUD POLICY
helltv.store has a strict anti-fraud policy. If the Site has reasonable grounds to believe that the User has engaged in or has been associated with any form of fraudulent activity (based on the anti-fraud, anti-fraud and collusion detection techniques used by the Site and other providers), including, but not limited to:
participation in any type of conspiracy with other Users;
developing strategies to obtain unfair benefits;
fraudulent actions against the Site or its payment systems;
chargeback transactions;
use of third party software or analysis systems;
creating two or more accounts;
the use of unfair external factors or influences (commonly known as fraud);
or become bankrupt in your country of residence.
If one or more such actions on the part of the User or other similar actions are detected, helltv.store reserves the right to cancel the User's account. This decision is made at the sole discretion of helltv.store and the User will not be notified or informed of the reasons for such action. helltv.store also reserves the right to inform the regulatory authorities in the User's jurisdiction of such fraudulent activities committed by the User.
AML
helltv.store is committed to preventing the use of its services for money laundering. To this end, the Company supports an anti-money laundering program eg to prevent the use of its services for money laundering.
helltv.store intends to report suspicious transactions to the appropriate authorities in accordance with applicable laws and regulations.
The Company will periodically review and update its anti-money laundering program to ensure that it remains effective and complies with the latest legal and regulatory requirements
TERMINATION
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
We may terminate or suspend your account immediately, without prior notice or liability, for anything, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to close your account, you may simply discontinue using the Service.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
LINKS TO OTHER WEBSITES
Our Service may contain links to third-party web sites or services that are not owned or controlled by helltv.store.
helltv.store has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that helltv.store shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services. available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
LIMITATION OF LIABILITY
helltv.store is not responsible for any possible financial damage arising from the use of the website and occurring due to reasons beyond the control of helltv.store.
The Site is in no way responsible for any access to the User's account by a third party and will not be liable for any losses incurred as a result of illegal use of the User's password by a third party, unauthorized access and/or for any transaction. in which the User name and password have been registered correctly.
The site is not responsible for any hardware or software defects, unstable or lost Internet connection, or any other technical errors that may limit the User's access to the site.
The site, its directors, employees, partners, service providers:
do not warrant that the software or the Website is fit for purpose at all times;
do not warrant that the software and the Website will be error-free;
do not guarantee that the Site will be available always and without interruption;
You agree that the Site will make the final determination as to whether you have violated the Site's rules, regulations or conditions in a manner that results in your suspension or permanent blocking from participation on our website.
The Website may only be used for personal purposes and may not be used for any commercial gain.
Except as otherwise provided by law, in no event shall helltv.store our directors, members, employees or agents be liable for any special, indirect or consequential damages or any other damages of any kind, including, without limitation, damages. use, loss of profits or loss of data, whether in an action of contract, tort (including, without limitation, negligence) or otherwise, arising out of or in any way connected with the use of or inability to use our services or helltv.store materials, including, but not limited to, any damages caused by or resulting from any user's use of any information obtained from helltv.store or activities on the website or which result from errors, omissions, interruptions, file deletions, bugs, defects, viruses, delays in operation or transmission or any failure of operation, whether or not the result of force majeure, communications failure, theft, destruction or unauthorized access to helltv.store's records, programs or services.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the restrictions in this section may not apply to certain users.
helltv.store shall not be liable for any damage caused by delay or failure to perform its obligations under the agreement if said delay or failure is caused by fires; strikes; floods; power outages or failures; natural disasters or enemies of the state; legal acts of public authorities; any actions that in legal practice are considered force majeure circumstances.
helltv.store does not warrant that the website will correspond exactly or in any other way. suit your needs.
helltv.store is not responsible for the User's capabilities and The User's obsession with the nature and structure of virtual objects.
helltv.store is not responsible for the fact that the website may not meet your subjective impressions and expectations from the site.
The real site helltv.store does not offer any excitement new services.
NO WARRANTY
This website is provided “as is” without any representations or warranties of any kind, express or implied. helltv.store makes no representations or warranties of any kind with respect to this Site or the information and materials provided on the Site. Without prejudice to the generality of the preceding paragraph, helltv.store does not warrant that the Site will be continuously available or available at all, or that the information on this website is complete, truthful, accurate or non-misleading.
Nothing on this website constitutes or is intended to constitute any advice. If you require advice regarding any legal, financial or medical matter, you should consult an appropriate professional.
You agree that your use of the website is at your own discretion, discretion and risk.
RETURN POLICY
By adding funds to your helltv.store wallet, you agree that the credits received (marked with a $ sign) are not worth real money and are not refundable. If you have any complaints related to payment for services on the site, write to us at [email protected]
A refund is possible only if the client made an error when paying and only if he did not use the received payment from his balance on the helltv.store website. In other cases, refunds are considered individually, at the discretion of the relevant helltv.store team.
The Customer may, within 24 hours of the erroneous transaction, contact helltv.store customer service at [email protected] to request a refund, providing a detailed explanation and enclosing, if any, all possible evidence.
The dedicated helltv.store team must review the refund request within 3 business days and return the result of the review to the customer.
Refund times depend solely on the payment method originally used for payment and are independent of helltv.store.
NOTICES
Any notice or other communication under this Agreement must be in writing and will be deemed given and received when sent by email to [email]. The User's official email address for communication is the email address associated with the User's Account. Language of communication is English.
DELIVERY POLICY
How long it will take for money to be credited to your balance depends on the payment system. If you are waiting more than 15 minutes for your money, please contact us: [email protected]
We guarantee that the user will receive their product or its equivalent. Typically, the product display process takes up to 10 minutes. Sometimes this process may take longer. If you have any questions, please write to us: [email protected]
Avoid websites that look like they are owned or controlled by helltv.store - we do not have affiliate websites.
All our contacts are listed on our website. Anyone who pretends to be an "administrator", "moderator" or "trading bot" of helltv.store is a scammer. We will never send you screenshots of our control panel or add you to Steam for the purpose of trading your items.